GDPR Art. 28 — Sub-processor register
Sub-processors
Synergy Axella engages the following sub-processors to deliver the Platform. All are bound by written Data Processing Agreements incorporating GDPR Art. 28 obligations.
| Vendor | Service | Data | Region | Safeguards |
|---|---|---|---|---|
| Emergent Labs | Application hosting | All Platform data | [EU / to confirm] | DPA + SCCs |
| MongoDB Atlas | Database | Operational + user data | [EU region] | DPA + SCCs |
| Twilio | SMS Andon alerts | Phone numbers, alert body | Ireland / US | DPA + SCCs |
| Resend | Transactional emails (weekly digest) | Recipient emails, digest content | US | DPA + SCCs |
| Anthropic (Claude) | AI Copilot LLM | Copilot prompts + context | US | SCCs, EU-US DPF |
| OpenAI / Google | Fallback LLMs | Copilot prompts + context | US | SCCs, EU-US DPF |
We will notify you of any change to this list at least 30 days before onboarding a new sub-processor.
Synergy Axella · [Registered address, Belgium — replace with legal entity's official seat] · VAT: [VAT / BCE-KBO number — replace]
Questions? Contact privacy@synergyaxella.com (DPO: dpo@synergyaxella.com).
Placeholder text — please review with your legal counsel before publication.